TRANSPORT COSTS
Delivery Terms.
(a) Unless otherwise agreed upon in writing, any delivery term stated is not binding for the Seller. Unless otherwise agreed upon by the parties involved, the indicative delivery term is the one specified in the order confirmation.
(b) The Seller reserves the right to reasonably make partial deliveries.
(c) Any liability for the delivery arising from force majeure or other unforeseeable circumstances which cannot be blamed on to the Seller, including, without limitation: strikes, lockouts, provisions of the public administration, subsequent export or import abilities blockages, due to their duration and scope, release the Seller from the obligation to respect any agreed upon delivery term.
(d) The Seller is not required to accept product returns, unless it was expressly agreed upon in writing. Any costs incurred in this respect shall be borne by the Buyer.
(e) Unless otherwise indicated in writing by the Buyer, the Seller shall ship the goods to the address indicated in the order confirmations or pro forma invoices sent to the Buyer; in the event that the Buyer, after the products have been shipped, wishes for the goods to be delivered to a different address, the costs to redirect the shipment to a new address, including storage costs and any other cost charged by the carrier, will be entirely borne by the Buyer.
Duty of Inspection and Acceptance of Products.
(a) Upon receipt of the Products, the Buyer shall immediately:
(i) verify the quantities and packaging of the Products and record any objection in the delivery note;
(ii) perform a check of conformity on the Products comparing them with what is indicated in the order confirmation and record any discrepancies in the delivery note.
(b) In the event of a defect, the Buyer must comply with the following procedures and deadlines:
(i) a notice must be sent within no more than 3 (three) working days from the acceptance of the Products by the Buyer. If the complaint relates to a defect which, despite initial inspection, remained hidden, a complaint must be made as soon as possible before the end of the working day on which the defect was discovered and, in any case, no later than 2 (two) weeks after acceptance of the Products;
(ii) a detailed notice must be sent, in writing, to the Seller within the time limits indicated above.
Any communication made by telephone is not accepted;
(iii) the notice must clearly specify the type and number of defects alleged;
(iv) the Buyer agrees to make the disputed Products available for inspection; such inspection will be carried out by the Seller or by an expert appointed by the Seller.
(c) No dispute regarding Product quantity, quality, type, and packaging may be made except through the notice attached to the delivery note, in accordance with the procedure indicated above.
(d) Any Product for which no dispute has been raised in accordance with the above procedures and terms, shall be deemed approved and accepted by Buyer.